A research framework for Web-based open decision support systems

With the prevalence of the Web, most decision-makers are likely to use the Web to support their decision-making. Web-based technologies are leading a major stream of researching decision support systems (DSS). In this paper, we propose a formal definition and a conceptual framework for Web-based open DSS (WODSS). The formal definition gives an overall view of WODSS and creates a uniform research framework for various decision support systems. The conceptual framework based on browser/broker/server computing mode employs the electronic market to mediate decision-makers and providers, and facilitate sharing and reusing of decision resources. We also analyze the basic functions and develop an admitting model, a trading model and a competing model of electronic market in WODSS based on market theory in economics. These models reveal the key mechanisms that drive WODSS function efficiently. Finally, an illustrative example is studied to support the proposed ideas. q 2004 Published by Elsevier B.V.